Launching a service business with no previous client. Do I use a landing page?

I launching a service business with no previous clients or track record. My customer acquisition process will rely mostly on cold email outreach to business initially. Is it important to have a landing page even if it is barebone?

Or can I just rely on sending information through email and discuss over the phone? I m just worry the landing page will discredit me further…

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Startups – Rapid Growth and Innovation is in Our Very Nature!

Starting an editing service

I've been thinking of starting an editing service over lockdown where I charge a small amount of money for editing/proofreading services for creative writing pieces. I am new to the business world, and I am not thinking of charging much at the moment, so I am thinking of using PayPal and email as way to get paid (I am thinking of advertising on social media). My main questions are on how the legal side of everything. Will I need to fill out forms and file for taxes (regardless of the low income), and is there some limit on how little I can charge?

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Startups – Rapid Growth and Innovation is in Our Very Nature!

Best Customer Service Software

Customer service software makes sure your customers are happy and satisfied with your business.

After all, your customers make or break your success.

Happy customers keep coming back and spending more money, while unsatisfied customers will cause significant damage to your reputation. In fact, an unhappy customer may tell up to 15 people about their poor experience. Negative interactions spread twice as fast as positive ones.

91% of customers who experienced poor service will never do business with you again.

On the flip side, eight out of ten consumers are more likely to buy from businesses again after a positive customer service experience. A 5% increase in customer retention can boost profits by up to 125%.

The numbers speak for themselves. Customer service must be a priority for every business.

Fortunately, the right customer service software can make this possible. Customer service solutions help ensure fast response times, positive interactions, and happy customers.

The 8 Best Customer Service Software of 2020

It’s tough to find a good customer service software. There’s many options available on the market. But some of these tools are significantly better than others.

After researching and testing dozens of customer service solutions, I’ve narrowed down the top eight for you to consider.

  • Zoho Desk — Best customer service software for ticketing.
  • HubSpot — Best free customer service software and product bundles.
  • LiveAgent — Best customer service software for live chat support.
  • Freshdesk — Best customer service software if you’re switching from another platform.
  • Zendesk — Best customer service software with support suite options available.
  • Salesforce Service Cloud — Best customer service software for field service agents.
  • Groove — Best customer service software for small teams and growth startups.
  • Help Scout — Best customer service software for nonprofits.

As we continue you through this guide, I’ll give you an in-depth review of each one below. You’ll learn about the top features, benefits, use cases, pricing, and more.

Best Customer Service Software Reviews

Zoho Desk (Best for ticketing)

• Free forever plan
• Upgrade starting at $ 12/mo
• Email ticketing & help center
• Mobile app access
Try for Free

Zoho is one of the most popular names in the world of business software and CRM. The company has tools for sales, marketing, email, collaboration, finance, accounting, human resources, and business intelligence.

But one of the best solutions that they offer is Zoho Desk—IT and help desk software.

Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.

Let’s take a closer look at the plans and price points for Zoho Desk:

Free — $ 0

  • Up to three agents
  • Email ticketing
  • Help center
  • Private knowledge base
  • Predefined SLAs
  • Mobile app
  • Multilingual help desk

Standard — $ 12 per month per agent

  • Social and community channels
  • Product-based ticket management
  • Public knowledge base
  • Escalations
  • Workflow and assignment rules
  • Supervise rules
  • Customer happiness ratings

Professional — $ 20 per month per agent

  • Multi-department ticketing
  • Team management
  • Telephony
  • Automated time tracking
  • Ticket templates
  • Ticket sharing
  • Mobile SDK

Enterprise — $ 35 per month per agent

  • Live chat
  • AI
  • Customize help center
  • Advanced process management
  • Scheduled reports
  • Validation rules
  • Role-based data sharing

No matter how big, small, or complex your business is, Zoho Desk has a plan for you.

HubSpot (Best free customer service software)

• 100% free forever plan
• Advanced features start at $ 40/mo
• Wide range of solutions
• Free software for customer service
Try for Free

HubSpot is one of the most well-recognized CRMs in the industry. They have a wide range of software and solution suites for managing relationships with customers.

These offerings are segmented into three main categories—sales, marketing, and service.

The HubSpot Service Hub is what we’ll be focusing on here today. It’s an exceptional solution for managing customer issues through service tickets.

I like HubSpot because they offer free CRM solutions, including free software for customer service. Free features include ticketing, live chat, chatbots, team email, and a conversations inbox. You’ll also benefit from free email templates, closed ticket reports, and time-to-close reports.

HubSpot is proof that you don’t need to spend a ton of money on improving your customer service with software. This won’t cost you a thing.

For those of you who want access to advanced features and benefits, here’s an overview o the paid plans:

Starter — $ 40 per month

  • Includes two paid users
  • Canned snippets
  • Meeting scheduling
  • Agent productivity reports
  • Calling

Professional — $ 320 per month

  • Includes five paid users
  • Ticket status, routing, automation, and pipelines
  • Knowledge base
  • 1:1 video creation
  • Custom reporting
  • Surveys for NPS, experience, and support

Enterprise — $ 1,200 per month

  • Includes ten paid users
  • Playbooks and goals
  • Hierarchical teams
  • User roles
  • Single sign-on
  • Integrates with Slack

All rates are based on an annual contract. You can get the HubSpot Service Hub month-to-month for 20% more.

HubSpot also offers exceptional product bundles for all CRM categories in a single solution. So if you want to get software for service, sales, and marketing from a single provider, HubSpot is the best option for you. Bundles start at $ 112.50 per month.

LiveAgent (Best for live chat support)

• 100% free forever plan
• Upgrades starting at $ 15/mo
• All-in-one solution
• Simple and flexible tools
Try for Free

LiveAgent is a customer service solution that helps you manage all customer requests from multiple channels in a single platform.

No matter where your customers are, you can merge all communication and support to one place. LiveAgent saves you time, simplifies the process, and allows you to increase the profitability of your support team.

LiveAgent has tools for:

  • Email ticketing
  • Live chat
  • Voice and video calls
  • Social media integration

Here’s a closer look at the plans and prices for customer service software form LiveAgent:

Free — $ 0 forever

  • 7 day ticket history
  • 1 email address for ticketing
  • 1 live chat button
  • 1 phone number for call center support

Ticket — $ 15 per month per agent

  • Unlimited ticket history
  • Unlimited email ticketing
  • Load data from your CRM
  • Multi-brand support

Ticket + Chat — $ 29 per month per agent

  • Unlimited live chat
  • Real-time visitor monitor
  • Chat invitations
  • Chat satisfaction surveys

All-inclusive — $ 39 per month per agent

  • Unlimited call center support
  • Video calling
  • Gamification
  • Unlimited call storage

For all of the paid plans, LiveAgent has add-on pricing for features like social media integration, time tracking, audit logs, and more.

Overall, it’s a simple and flexible tool for managing live customers with ticketing and live chat.

Freshdesk (Best for switching platforms)

• Free 21-day trial
• Plans start at $ 15/mo
• Extensive list of features
• Trusted by 150,000+ businesses
Try for Free

Freshdesk is another one of the most popular help desk solutions on the market today. Above all, it’s simple. That’s why it’s trusted by 150,000+ businesses, including American Express, HP, and Panasonic.

With Freshdesk, you’ll have access to an extensive list of features across a wide range of customer support categories:

  • Ticketing
  • Collaboration
  • Field Service
  • Automation
  • Customer self-service
  • Reporting
  • Multi-channel support

It’s an excellent solution to streamline all of your customer connections in a single location. Freshdesk makes team collaboration and automation a breeze.

If you’re currently using another help desk solution and you’re unhappy with it, Freshdesk makes it easy for you to switch to its software.

Here’s an overview of the plans and pricing. All rates are based on an annual plan. The prices are a bit higher if you go month-to-month.

Sprout — Free

  • Unlimited agents
  • Email ticketing
  • Team collaboration
  • Knowledge base
  • Ticket trend reports
  • Social ticketing

Blossom — $ 15 per month per agent

  • Automations
  • Collision detection
  • Marketplace apps
  • Helpdesk
  • SLA management
  • Business hours

Garden — $ 29 per month per agent

  • Time tracking
  • CSAT survey
  • Session replay
  • Performance report
  • Knowledge base with multi-lingual support

Estate — $ 49 per month per agent

  • Automated ticket assignment
  • Custom agent roles
  • Custom portal
  • Enterprise reporting
  • Multiple time zones and SLAs

Forest — $ 109 per month per agent

  • Ticket assignment based on skills
  • Create a testing environment without affecting agents or customers
  • IP Whitelisting
  • HIPAA compliant
  • Extendable API rate limit

Freshdesk has omnichannel add-ons and features for field service management for an additional fee. Try it free with a 21-day trial.

Zendesk (Best with support suite options)

• Free trial available
• Starts at $ 89/mo
• Flexible customized solutions
• Used by 150,000+ businesses
Try for Free

Zendesk is one of the best overall customer service software solutions on the market today. It’s used by 150,000+ businesses, including big brands like Uber, Venmo, Shopify, and Slack.

The Zendesk support suite has everything you need to manage customer service communication across multiple channels. You can provide customer support via email, live chat, voice, Facebook, Twitter, WeChat, WhatsApp, and more.

The software makes it possible to connect all of your data sources to a single location. So when a customer contacts you for support, the right information will automatically be on display.

Zendesk is flexible, so it can support the needs of any business. You can get a customized solution that fits with your existing support environment.

Here’s a quick overview of the plans, features, and pricing for the Zendesk support suite:

Professional Support Suite — $ 89 per agent per month

  • Omnichannel support
  • Social messaging add-on
  • Self-service knowledge base
  • Dashboards and reporting for all channels
  • Talk partner edition
  • Multiple ticket forms

Enterprise Support Suite — $ 149 per agent per month

  • Roles and permissions with skilled base routing
  • Multi-brand support
  • Chat widget and web SDK
  • Content cues to identify knowledge gaps
  • 24/7 live chat and phone support

The full-service support suite from Zendesk has it all. But not every business needs something this comprehensive. If you’re looking for something a little bit more basic, Zendesk offers more affordable options for smaller businesses.

  • Essential — $ 5 per month per agent
  • Team — $ 19 per month per agent
  • Professional — $ 49 per month per agent
  • Enterprise — $ 99 per month per agent
  • Elite — $ 199 per month per agent

You can try any Zendesk software or support suite with a free trial. If you’re looking for a customized solution, contact the Zendesk sales team.

Salesforce Service Cloud (Best for field service agents)

• Starts at $ 25/month
• Resolve cases quicker
• Streamline your on-site support
• Trusted by 150,000+ companies
Get Started Now

Salesforce is an industry leader in sales CRM software. But they also offer tools and solutions for customer service. It’s trusted by 150,000+ companies across the world.

The Salesforce Service Cloud makes it easy for any business to build customer relationships while saving time and improving customer satisfaction. Brands like Yeti and Adidas are just a couple of well-known names that use this software.

Your customer service representatives will be able to resolve cases quicker with the insights and tools offered by Salesforce. The platform has a shared view of every customer interaction.

Set up self-service portals so your customers can access account information, view tutorials, and view knowledge base articles.

The Salesforce Service Cloud has capabilities to streamline your on-site support. Field service works, dispatchers, and on-site technicians can use these tools to resolve problems during the first visit.

Salesforce uses AI to predict recommendations and provide support with an intuitive chatbot service.

Let’s take a look at the plans and pricing for Salesforce Service Cloud:

Essentials — $ 25 per user per month

  • Case management
  • Service console apps
  • Knowledge tools
  • Telephony integration (CTI)

Professional — $ 75 per user per month

  • All Essentials features
  • Service contracts

Enterprise — $ 150 per user per month

  • All Professional features
  • Web services API

Unlimited — $ 300 per user per month

  • All Enterprise features
  • 24/7 support and configuration

All plans come with tools for collaboration, productivity, personalization, real-time insights, cross-sell and upsell tools, app integration, and solutions to automate processes.

Salesforce offers add-ons for things like field service workers, digital engagement, and location-based intelligence.

Groove (Best for small teams and growth startups)

• Plans start at $ 9/month
• Team collaboration tools
• Customizable knowledge base
• Exceptional automation tools
Get Started Now

Groove isn’t as popular and well-known as some of the other options on our list. But it’s still used by more than 10,000 businesses across 140+ countries.

If your company has outgrown email for customer support and you’re getting inquiries on multiple channels, Groove will be a top choice for you to consider.

This solution stands out from the crowd with its team collaboration tools. You can add internal private notes to discussions, quickly mention teammates to bring them in the loop, and assign specific tasks to members of the team.

Groove has exceptional automations to streamline your customer support. Set rules, tagging, canned replies, and custom folders with your preferences to eliminate busywork.

Another standout feature from Groove is the ability to customize your knowledge base. This is crucial for businesses that want to offer customer self-service tools.

The knowledge base themes are fully customizable, beautifully designed, and mobile responsive. Plans and pricing for Groove customer support software are as follows:

Starter — $ 9 per month per user

  • One mailbox
  • Knowledge base
  • Live chat
  • Web widget
  • Assignments and mentions

Plus — $ 19 per month per user

  • 5 mailboxes
  • Full history of reports
  • Rules
  • API access
  • 40+ integrations

Pro — $ 29 per month per user

  • 25 mailboxes
  • Teams
  • WhatsApp and SMS
  • Integrations with Salesforce, HubSpot, and Jira

Company — Custom pricing

  • Unlimited mailboxes
  • Priority support
  • Dedicated customer support manager
  • SSO/SAML
  • Enterprise-level security

I’d recommend Groove for small teams and startups. In fact, they have a special startup rate for businesses with less than ten employees. Eligible businesses can get a 93% discount off of the Pro plan.

Help Scout (Best for nonprofits)

• Plans start at $ 20/month
• Certified B corporation
• High-quality software
• Used by 10,000+ businesses
Try for Free

Help Scout is another lesser-known solution on our list. But with that said, it’s still a high-quality software for customer service. It’s used by 10,000+ businesses worldwide.

Help Scout is unique because it’s a Certified B corporation. They strive to make a positive impact on the environment and communities. So they go the extra mile to support organizations that share the same values.

If you have a nonprofit that supports human rights, environmental sustainability, or underrepresentation in tech, Help Scout will provide a significant discount on your customer service software.

Some of you might even be eligible for discounts of up to 100%. That’s right—free.

Even if you don’t fall into one of those categories, Help Scout is still a top solution for customer service. Here’s a closer look at the plans and prices:

Standard — $ 20 per month per user

  • Three mail boxes
  • Beacon with live chat
  • Messages for up to 10,000 customers
  • Reports
  • Automated workflows
  • 50+ integrations

Plus — $ 35 per month per user

  • 10 mailboxes
  • Custom fields and teams
  • Salesforce, HubSpot, and Jira apps
  • HIPAA compliance
  • SSO/SAML authentication

Company — Custom pricing

  • Unlimited mailboxes and docs sites
  • Flexible users
  • Concierge onboarding
  • Dedicated account manager
  • Enterprise-grade security

The rates above are based on an annual contract. Month-to-month plans are available for an additional fee. You can try Help Scout for free with a 15-day trial.

How to Choose the Best Customer Service Software For Your Business

What’s the best customer service software for your business? There are certain features and considerations to keep in mind as you’re evaluating different options.

This is the methodology that we use and recommend here at Quick Sprout.

Number of Agents

How big is your customer service team? Companies with five service reps won’t need the same software as a business with 50 agents.

Larger teams need features for things like collaboration and role-based ticketing, but that won’t be necessary for a smaller business.

Customer Communication Method

How are customers currently reaching out to your service team? How do you want them to do so moving forward?

There’s a software for everything. Whether it’s email, live chat, chatbots, or support tickets, you can find a solution to meet your needs. There are even tools for social media integration so all of your messages, including DMs and comments, can be managed from a single dashboard.

Feature Bundles

Every customer service software on our list does an exceptional job of marketing its top features. But with that said, you should only focus on the features you need the most.

For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.

My suggestion is this. Identify the features you definitely need. Then look for the right plan that has all of those features.

Price

The price for customer service software varies on a wide range of factors. Lots of solutions charge you based on the number of customer service agents on your team.

Available features in your package will also have a significant impact on what you pay.

Customer service is definitely not something you should skimp on. It’s ok to spend money. But with that said, not all of you need to go overboard. Small businesses, startups, and nonprofits with smaller teams can use free customer service software without compromising quality.

Conclusion

Every business must prioritize customer service. These are the top eight customer service software solutions on the market today:

  • Zoho Desk — Best customer service software for ticketing.
  • HubSpot — Best free customer service software and product bundles.
  • LiveAgent — Best customer service software for live chat support.
  • Freshdesk — Best customer service software if you’re switching from another platform.
  • Zendesk — Best customer service software with support suite options available.
  • Salesforce Service Cloud — Best customer service software for field service agents.
  • Groove — Best customer service software for small teams and growth startups.
  • Help Scout — Best customer service software for nonprofits.

Use this guide to help you find the best solution for your business. I made sure to include something for everyone on my list.

Quick Sprout

Shanel Fields knew emergency medical service teams needed a tech company like hers – Technical.ly

Shanel Fields knew emergency medical service teams needed a tech company like hers  Technical.ly
“startups when:1d” – Google News

BeeHero smartens up hives to provide ‘pollination as a service’ with $4M seed round

Vast monoculture farms outstripped the ability of bee populations to pollinate them naturally long ago, but the techniques that have arisen to fill that gap are neither precise nor modern. Israeli startup BeeHero aims to change that by treating hives both as living things and IoT devices, tracking health and pollination progress practically in real time. It just raised a $ 4 million seed round that should help expand its operations into U.S. agriculture.

Honeybees are used around the world to pollinate crops, and there has been growing demand for beekeepers who can provide lots of hives on short notice and move them wherever they need to be. But the process has been hamstrung by the threat of colony collapse, an increasingly common end to hives, often as the result of mite infestation.

Hives must be deployed and checked manually and regularly, entailing a great deal of labor by the beekeepers — it’s not something just anyone can do. They can only cover so much land over a given period, meaning a hive may go weeks between inspections — during which time it could have succumbed to colony collapse, perhaps dooming the acres it was intended to pollinate to a poor yield. It’s costly, time-consuming, and decidedly last-century.

So what’s the solution? As in so many other industries, it’s the so-called Internet of Things. But the way CEO and founder Omer Davidi explains it, it makes a lot of sense.

“This is a math game, a probabilistic game,” he said. “We’ve modeled the problem, and the main factors that affect it are, one, how do you get more efficient bees into the field, and two, what is the most efficient way to deploy them? ”

Normally this would be determined ahead of time and monitored with the aforementioned manual checks. But off-the-shelf sensors can provide a window into the behavior and condition of a hive, monitoring both health and efficiency. You might say it puts the API in apiculture.

“We collect temperature, humidity, sound, there’s an accelerometer. For pollination, we use pollen traps and computer vision to check the amount of pollen brought to the colony,” he said. “We combine this with microclimate stuff and other info, and the behaviors and patterns we see inside the hives correlate with other things. The stress level of the queen, for instance. We’ve tested this on thousands of hives; it’s almost like the bees are telling us, ‘we have a queen problem.’ ”

All this information goes straight to an online dashboard where trends can be assessed, dangerous conditions identified early, and plans made for things like replacing or shifting less or more efficient hives.

The company claims that its readings are within a few percentage points of ground truth measurements made by beekeepers, but of course it can be done instantly and from home, saving everyone a lot of time, hassle, and cost.

The results of better hive deployment and monitoring can be quite remarkable, though Davidi was quick to add that his company is building on a growing foundation of work in this increasingly important domain.

“We didn’t invent this process, it’s been researched for years by people much smarter than us. But we’ve seen increases in yield of 30-35 percent in soybeans, 70-100 percent in apples and cashews in South America,” he said. It may boggle the mind that such immense improvements can come from just better bee management, but the case studies they’ve run have borne it out. Even “self-pollinating” (i.e. by the wind or other measures) crops that don’t need pollinators show serious improvements.

The platform is more than a growth aid and labor saver. Colony collapse is killing honeybees at enormous rates, but if it can be detected early, it can be mitigated and the hive potentially saved. That’s hard to do when time from infection to collapse is a matter of days and you’re inspecting biweekly. BeeHero’s metrics can give early warning of mite infestations, giving beekeepers a head start on keeping their hives alive.

“We’ve seen cases where you can lower mortality by 20-25 percent,” said Davidi. “It’s good for the farmer to improve pollination, and it’s good for the beekeeper to lose less hives.”

That’s part of the company’s aim to provide value up and down the chain, not just a tool for beekeepers to check the temperatures of their hives. “Helping the bees is good, but it doesn’t solve the whole problem. You want to help whole operations,” Davidi said. The aim is “to provide insights rather than raw data: whether the queen is in danger, if the quality of the pollination is different.”

Other startups have similar ideas, but Davidi noted that they’re generally working on a smaller scale, some focused on hobbyists who want to monitor honey production, or small businesses looking to monitor a few dozen hives versus his company’s nearly twenty thousand. BeeHero aims for scale both with robust but off-the-shelf hardware to keep costs low, and by focusing on an increasingly tech-savvy agriculture sector here in the States.

“The reason we’re focused on the U.S. is the adoption of precision agriculture is very high in this market, and I must say it’s a huge market,” Davidi said. “80 percent of the world’s almonds are grown in California, so you have a small area where you can have a big impact.”

The $ 4M seed round’s investors include Rabo Food and Agri Innovation Fund, UpWest, iAngels, Plug and Play, and J-Ventures.

BeeHero is still very much also working on R&D, exploring other crops, improved metrics, and partnerships with universities to use the hive data in academic studies. Expect to hear more as the market grows and the need for smart bee management starts sounding a little less weird and a lot more like a necessity for modern agriculture.

Startups – TechCrunch

Has anyone ever heard of a social media, social network, or patronage service, where people had to pay to ‘like’ something, as a more robust social signal of support

I know there are many things similar to this idea, such as Super Chats on YouTube, Twitch subs, Patreon, etc…

But I was thinking that we have experienced, to the end of generating data and user engagement (screen addiction) a massive about of inflation in the value of 'likes' in social media.

I was wondering if there has been any robust or critical discussion on the idea of "put your money where your like is". The idea would be that you must buy "packs" of likes (similar to the revenue model of istockphoto.com pricing), which get used when you like some content. The 'like' revenue goes to the content owner minus transaction fees. The more likes you buy per "pack" the cheaper they are.

I'm specifically talking about higher quality content, such as classes, or events, or others, as a more robust social signal of support.

Likes could also be earned, as in you could gain credits that allow you to like more content by doing various actions on the site, such as inviting new members to the platform, or inviting people directly to events, or sharing content if we can figure out how to track that. Also, if you receive a like that was paid for you get to like a piece of content as well.

This all produces "like scarcity", making them more valuable on this platform.

What do people think, have you ever seen any article discussing an idea like this?

One example of something similar is this distributed clone of Reddit: notabug.io, where you have to "pay" to vote by using computing power. Its a basic "proof of work" concept to reduce bot activity.

I would love to find some articles but haven't found any discussion on the subject with Google search, or Quora, Reddit or Medium.

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Startups – Rapid Growth and Innovation is in Our Very Nature!

PC as a Service (PCaaS) Market 2020 | Know the Latest COVID19 Impact Analysis And Strategies of Key Players: Lenovo (Hong Kong), Hewlett-Packard (US), Dell Technologies (US), CompuCom Systems (US), Microsoft (US), etc. | InForGrowth – 3rd Watch News

PC as a Service (PCaaS) Market 2020 | Know the Latest COVID19 Impact Analysis And Strategies of Key Players: Lenovo (Hong Kong), Hewlett-Packard (US), Dell Technologies (US), CompuCom Systems (US), Microsoft (US), etc. | InForGrowth  3rd Watch News
“sweden startups when:7d” – Google News

Post COVID-19 updates: BlaBlaCar and Voi join forces for BlaBla Ride scooter service

As France is recovering from the COVID-19 outbreak and is returning the normalcy, there is a need for sustainable and safe modes of transportation. To make this possible, BlaBlaCar and Voi Technology make this possible by joining hands to provide commuters with BlaBla Ride scooters. This will enable the two mobility players to build a seamless and integrated experience.

With their expertise, both Voi Technology and BlaBlaCar will help make scooters reliable and available across large cities in France and provide a responsible service adhering to local guidelines and regulations.

How is it beneficial?

The 18 million members of BlaBlaCar in France will be able to access the services of BlaBla Ride scooter via the app using their BlaBlaCar account. Members can choose a scooter to rider on the last mile of a longer carpool or bus trip. This way, BlaBla Ride scooter service provides a convenient and environmentally efficient door-to-door trip.

On June 5, the first step of the partnership will take place with the co-branding of Voi app and scooters as BlaBla Ride. There won’t be any major changes for the existing in France other than the re-branding on the Voi app and scooters.

“I am very pleased with this partnership. We are both leaders in our field and share the passion of reducing car emissions and fostering shared mobility. By working together, we will create the best of both worlds and at the same time both companies can focus on their respective strengths – so it’s a win-win all around”, said Fredrik Hjelm, CEO of Voi Technology.

“Voi and BlaBlaCar have a common enemy: inefficient car usage and CO2 emissions. By joining forces, we can go one step further in making mobility smarter and more efficient in cities. This cooperation has been a long time in the making, but now it seems more than ever relevant to our members in the wake of Covid-19, and as regulation creates a clearer playing field for micro-mobility. Scooters and micro-mobility can transform the way that people live, work and move through cities just as carpooling has transformed long-distance travel”, said Nicolas Brusson, co-founder and CEO of BlaBlaCar.

Main image picture credits: BlaBla Ride

Stay tuned to Silicon Canals for more European technology news.

The post Post COVID-19 updates: BlaBlaCar and Voi join forces for BlaBla Ride scooter service appeared first on Silicon Canals .

Startups – Silicon Canals